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Water Service Line Customer Information

A letter regarding new regulations for inventorying water service lines to identify lead and a customer survey for compliance.

 As your water provider, we need to determine the material of your water service line to ensure safe drinking water and to comply with new regulations.  A service line is the underground pipe that carries water from the water main, likely in the street, into your home or building.  Refer to the attached instructions on how to locate your water service line and identify its material.

Please complete the brief survey below to see if your service line contains lead.  Return the completed survey form and a photo of your service line to us as soon as possible.

                                                                                   SECTION 1 - GENERAL INFORMATION

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 Don't forget to include a photo of your service line with this survey!

A guide showing how to identify lead, copper, and galvanized steel pipes using magnets and a coin scratch test.